Shipping policy

1. Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders are not processed or shipped on weekends or U.S. public holidays.

  • Once your order has shipped, you will receive a shipping confirmation email with tracking information.

2. Shipping Rates & Methods

United States

  • We currently ship within the United States only.

  • Shipping costs are calculated automatically at checkout based on the shipping destination, package weight, dimensions, and selected shipping method.

  • Standard and expedited shipping options may be available at checkout depending on the destination and order.

  • Mia Dental Products does not offer free shipping based on order value.

3. Estimated Delivery Times

  • U.S. orders are typically delivered within 2–6 business days after shipment.

  • Delivery estimates may vary depending on the shipping carrier, destination, service selected, weather, and other circumstances beyond our control.

Please note: Processing time and shipping time are separate. The estimated delivery timeframe begins after your order has been processed and shipped.

4. Shipment Tracking

  • Once your order ships, you will receive a tracking number via email.

  • Tracking information may take up to 24 hours to become available or update in the carrier's system.

5. Incorrect or Incomplete Addresses

  • Customers are responsible for providing accurate and complete shipping information at checkout.

  • If an order is returned to us due to an incorrect or incomplete shipping address, additional shipping charges may apply to resend the order.

  • Please contact us as soon as possible if you need to correct your shipping information after placing an order. We cannot guarantee that changes can be made once an order has entered the shipping process.

6. Shipping Delays & Lost Packages

  • Mia Dental Products is not responsible for delivery delays caused by shipping carriers, severe weather, natural events, or other circumstances beyond our reasonable control.

  • If your package appears to be lost or significantly delayed, please contact us so we can assist you in working with the shipping carrier.

  • Once an order has been transferred to the shipping carrier, delivery timing and handling are under the carrier's control.

7. Damaged Packages

If your order arrives damaged, please contact us as soon as possible and provide photos of the package and the items received.

We will review the situation and work with the appropriate shipping carrier to resolve the issue.

8. Shipping Questions

For questions regarding shipping or an existing order, please contact us:

Email: sales@miadentalproducts.com

Important Notes

  • Mia Dental Products currently ships within the United States only.

  • Shipping and delivery estimates are not guaranteed and may be affected by circumstances outside of our control.

  • Mia Dental Products reserves the right to update this Shipping Policy when necessary.